Frequently asked questions
14 day free trial
How does the free trial work?When you sign up for your trial of myhaventime you will have unlimited access to our mindfulness+ platform.
At the end of your 14 day trial you can continue with the mindfulness+ platform or switch to a plan with fewer features.
Don't worry, you don't need to provide credit card details until your trial finishes and only if you intend to continue on a paid plan. What happens after the trial ends?At the end of the free 14 day trial period, you will need to choose a plan (free, mindfulness or mindfulness+) and provide your credit card details if you wish to continue on a paid plan. If you switch to a plan with fewer features you will only be able to access the first rooms and gems created at that plan level. You can upgrade at any time.
None of your data will be deleted unless you take action to cancel your account.
At the end of your 14 day trial you can continue with the mindfulness+ platform or switch to a plan with fewer features.
Don't worry, you don't need to provide credit card details until your trial finishes and only if you intend to continue on a paid plan. What happens after the trial ends?At the end of the free 14 day trial period, you will need to choose a plan (free, mindfulness or mindfulness+) and provide your credit card details if you wish to continue on a paid plan. If you switch to a plan with fewer features you will only be able to access the first rooms and gems created at that plan level. You can upgrade at any time.
None of your data will be deleted unless you take action to cancel your account.
Purchase
How can I buy a subscription?After clicking “Start your trial”, you will create a myhaventime account and immediately be able to purchase a subscription, even before your 14 day trial finishes.
We currently accept all credit cards.
How long are your contracts? Can I upgrade or downgrade my subscription?Plans are month-to-month. You can start/stop or make changes to your plan at any time (but note that refunds are not given for cancellation or downgrades).
We currently accept all credit cards.
How long are your contracts? Can I upgrade or downgrade my subscription?Plans are month-to-month. You can start/stop or make changes to your plan at any time (but note that refunds are not given for cancellation or downgrades).
General
What support is available to make sure I’m getting the most out of myhaventime?
Customers on any myhaventime plan have access to online, email, and chat support. Additionally, prescriptive guidance is also available to ensure that you are set up for success.
How do you protect your customer’s data?We combine enterprise-class security features with comprehensive audits of our applications, systems, and networks to ensure customer and business data is always protected. In addition, there is no advertising on the myhaventime platform and we never sell your data to any third parties, ever. Take a look at our Privacy Policy and Terms of Service for further information.
More questions?Contact our Help Center via or email. We're here to help.
Customers on any myhaventime plan have access to online, email, and chat support. Additionally, prescriptive guidance is also available to ensure that you are set up for success.
How do you protect your customer’s data?We combine enterprise-class security features with comprehensive audits of our applications, systems, and networks to ensure customer and business data is always protected. In addition, there is no advertising on the myhaventime platform and we never sell your data to any third parties, ever. Take a look at our Privacy Policy and Terms of Service for further information.
More questions?Contact our Help Center via or email. We're here to help.
